YASKAWA SERVO Manual de usuario descargar pdf (Pagina 14)

Product Availability

To ensure prompt product availability and support, Yaskawa has made a

commitment to assemble and modify Sigma II products at its

manufacturing facility in North America. An extensive inventory including

peripheral devices is maintained. Thanks to the increased capability of

the Sigma II amplifier, optimum inventory levels are easier than ever to

achieve. A repair exchange program allows customers to trade in

damaged parts for new repaired parts. The Yaskawa Asset Management

program also gives customers the opportunity to store spare parts at

their facilities, obligated only to purchase on an as-needed basis. These

customer empowerment programs help maximize system up-time and

factory productivity.

Local Application Support

Yaskawa s network of field engineers is available nationwide to assist

with installation and troubleshooting of complex Sigma II applications.

Our field engineers are certified motion control specialists with many

years of experience. For immediate application assistance and technical

questions, our 1-800-YASKAWA call center offers friendly,

knowledgeable service 24 hours a day, 7 days a week. Sigma II Servo

System users are never more than a phone call away from reliable

technical support.

Sigma II Training

Yaskawa offers a comprehensive

Sigma II Servo System technical

training program emphasizing

"hands-on" learning. Class sizes

are limited in order to provide

personal attention to each

student. Instructors are degreed

engineers with a breadth of

motion control experience.

Classes are held monthly at

training locations across the

country and are priced well below

the industry average. The class

schedule can be obtained from

our web site at www.yaskawa.com

or by calling 1-800-YASKAWA.

Technical Support & Service

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YASKAWA SERVO Manual de usuario Pagina 14